DATA SECURITY & INTEGRITY

Last update February 04, 2024

By choosing Jouver.com, you benefit from optimal hosting conditions for the security of your data.

Hosted in Amsterdam at Equinix and LiquidWeb, two Tier 3 certified data centers, your data meets the highest hosting standards:

Securing your information: physical and IT security Service quality: dedicated bandwidth and continuous load monitoring Service continuity: 24/7 surveillance

As a global leader and provider of dealership management software, Jouver has implemented the following structures: a dedicated building for hosting, with restricted and controlled access, monitored by security teams on-site 24/7, complemented by a comprehensive video surveillance system (external and internal).

Your professional data is stored in accordance with latest data protection policies as per our local regulation.

Security of IT installations: fire protection devices in place, climate control system (heating, ventilation, air conditioning), power continuity (electrical safety ensured by redundant power supply system, uninterruptible power supply systems, backup generators). Servers protected by antivirus and firewall. Bandwidth: service quality ensured by continuous load analysis. Continuous monitoring of server availability. A full backup of your database is performed daily over a rolling 7-day period, with a weekly backup over 4 weeks. Contractual intervention time: incident resolution time of 1 hour from 8:00 to 18:00. Our server availability has been over 99.9% since 2017.

Access to your database is through the Jouver Internet interface: all data exchanges between your access points and our servers are encrypted by SSL protocol via a 256-bit key.

Feel free to contact us with any questions on this matter. We understand that this topic is important to you, and we are happy to clarify any uncertainties. To do so, write to us at this address: hello@jouver.com.